Get to know how merovantique.pro protects your privacy and ensures your personal information is managed securely. This policy outlines our practices regarding information collection, use, storage, and your rights as a visitor or customer in South Africa.

Information We Collect and Process

We only collect necessary personal data to deliver and improve our services. The type of information collected depends on your interaction with our site.

• Personal identification details, such as name, email address, or phone number, provided during account registration or contacting us directly.
• Technical and usage data, including browser type, device identifiers, IP address, and activity logs automatically captured by our platform.
• Information submitted by you through online forms, newsletter sign-ups, or other interactions with our digital marketing, branding, or ecommerce content.
• Transaction details and payment-related information, if you complete a purchase or utilise ecommerce features on our site.

How We Use Your Information

We process your data to provide, enhance, and maintain a secure, tailored experience. Purposes for use include:

• Improving website functionality, user experience, and site analytics based on visitor interactions and technical feedback.
• Personalising content and recommendations suited to your marketing interests or business needs.
• Processing ecommerce transactions and fulfilling purchases securely and efficiently in accordance with legal requirements.
• Communicating updates, service information, or marketing communications—always with opt-out choices available.

Legal Basis for Processing Data

Your data is processed according to the South African Protection of Personal Information Act (POPIA) and relevant international regulations.

We rely on your consent, contractual obligations, compliance with legal requirements, or legitimate interests to process your information. We only retain your personal data as long as necessary for the purposes it was collected.

Sharing Your Information

We limit sharing of personal data to trusted third parties, solely for business operations or as required by law.

• Authorised service providers that help us operate, maintain, or improve our website and related ecommerce services—such parties are contractually bound to protect your data.
• Legal authorities when required by law, court order, or regulatory mandate to share specific information.
• Parties involved in the support or fulfilment of your transactions, such as payment processors and delivery services, only as needed for service completion.

Data Security

Your data security is important to us. We implement industry-standard safeguards, including encryption, restricted access, and regular review of security practices. Despite our efforts, no method of online transmission or electronic storage is completely secure. Please contact us if you have concerns about your information.

Your Rights

As a South African resident, you have rights regarding your personal data and how it is managed by merovantique.pro.

• Access or request a copy of your personal data that we hold in a commonly used format.
• Correct or update your personal data to ensure it remains accurate and current.
• Request restriction or erasure of your personal information, within the bounds of legal and contractual obligations.
• Withdraw your consent for marketing communications or object to certain forms of processing at any time.

Cookies and Tracking

We use cookies and similar tracking to improve your browsing experience, monitor site usage, and provide tailored content. For details, see our full Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or your personal data, please contact our team using the details below.

Privacy Policy Changes and Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be highlighted here and communicated where possible.